Warranties/Guarantees
Defects in Materials or Workmanship The item will be repaired or replaced within one year of dispensing.
Scratch Resistant Coating Scratch coated lenses will be replaced due to scratching once within one year of dispensing.
Eyeglass Breakage Within one year of dispensing should the patient break part or all of his/her eyeglasses, the part of the frame or lenses will be replaced for 50% of the current retail price.
Patient Unhappy With Glasses He/She Chose Patient may change his/her eyeglasses choice within 60 days of dispensing. Patient will be charged the difference in price between his/her second choice and his/her initial selection if his/her choice is more expensive.
Order Cancellation After the Order has been Processed Patient will be responsible for the charges of the lenses. There will be no charge for the frame unless it was a special order. If the frame was a special order item, the patient will be charged our restocking and C.O.D. charges for the frame. |